Our Commitment to you
WHAT IS “PERSONAL INFORMATION”?
Personal information means information about an identifiable individual or information that permits an individual to be identified. It does not include business contact information, such as name, title, business address, and business telephone number when used for business communications.
COLLECTION AND USE
MAMMOTH XR collects personal information for the purpose of providing potential clients and existing clients with production related services and information. MAMMOTH XR endeavours to collect personal information directly from the individual to whom the information relates. This information may include:
- CONTACT INFORMATION (BUSINESS AND HOME):
- NAME, ADDRESS, TELEPHONE NUMBER, E-MAIL ADDRESS, AND FAX NUMBER;
- INFORMATION PROVIDED BY YOU:
- INFORMATION PROVIDED BY YOU IN THE COURSE OF YOUR COMMUNICATIONS WITH MAMMOTH XR OR INFORMATION THAT YOU HAVE EXPRESSLY GIVEN MAMMOTH XR CONSENT TO COLLECT (INCLUDING INFORMATION GATHERED AT MARKETING EVENTS AND VIA THE MAMMOTH XR WEBSITE)
PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, our apps, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site and in our apps. Users may be asked for information like name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site or app related activities.
NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the network IP Address, browser name, device type and technical information about Users means of connection to our Site/apps, such as the operating system and the Internet service providers utilized and other similar information.
WEB BROWSER COOKIES
HOW WE USE COLLECTED INFORMATION
MAMMOTH XR may collect and use Users’ personal information for the following purposes:
- TO IMPROVE CUSTOMER SERVICE
- INFORMATION YOU PROVIDE HELPS US RESPOND TO YOUR CUSTOMER SERVICE REQUESTS AND SUPPORT NEEDS MORE EFFICIENTLY.
- TO IMPROVE OUR SITE
- WE MAY USE THE FEEDBACK YOU PROVIDE TO IMPROVE OUR PRODUCTS AND SERVICES.
- TO SEND PERIODIC EMAILS
- WE MAY USE THE EMAIL ADDRESS TO RESPOND TO THEIR INQUIRIES, QUESTIONS, AND/OR OTHER REQUESTS. IF USER DECIDES TO OPT-IN TO OUR MAILING LIST, THEY WILL RECEIVE EMAILS THAT MAY INCLUDE COMPANY AND INDUSTRY NEWS, UPDATES, RELATED SERVICE INFORMATION, ETC. IF AT ANY TIME THE USER WOULD LIKE TO UNSUBSCRIBE FROM RECEIVING FUTURE EMAILS, WE INCLUDE DETAILED UNSUBSCRIBE INSTRUCTIONS AT THE BOTTOM OF EACH EMAIL.
THIRD PARTY PROVIDERS
We use third party services in the operation of the website. Information collected on this Site may be shared, stored, processed or hosted by third party companies. MAMMOTH XR is not responsible or liable for the data storage, retention or use of information collected through our Site as part of using their services.
- GOOGLE ANALYTICS
- Google Play Services
- Firebase Analytics
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
THIRD PARTY LINKS
Users may find content on our Site or apps that link to the sites and services of our partners, customers, suppliers and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site or apps. These sites, apps and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site or app, is subject to that website's or app’s own terms and policies.
MAMMOTH XR Services do not address children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If it is discovered that a child under 13 has provided us with personal information, we immediately delete this from our servers. Parents or guardians that become aware that your child has provided us with personal information, please contact us so that we can undertake necessary actions.
OUR COMMITMENT TO DATA SECURITY
To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of your personal information, we have established physical, electronic and/or administrative measures to safeguard and secure the personal information that we collect. With respect to our Site and apps, we adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
WITHDRAWING YOUR CONSENT / REMOVING YOUR DATA / ENSURING ACCURACY OF INFORMATION
To withdraw your consent, have your data removed, or to receive access to or change/correct any of your personal information that we have collected, please contact us via e-mail at [email protected]. We will verify the user of the request before disclosing personal information collected or making the appropriate changes or corrections in our records.
YOUR ACCEPTANCE OF THESE TERMS
EXPRESSING YOUR CONCERNS
Mammoth VR Inc.
C/O Work Nicer, 1206 20 Ave SE
Calgary, AB T2G 1M8
We will respond to your concerns or inquiry.
Revised May 2019